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Return Policy

30-Day Returns

I want you to be completely happy with your purchase. If for any reason you are not satisfied, returns are accepted within 30 days of delivery.

Condition of Returns

Items must be returned in their original packaging and in unused condition. Please take care when handling your artwork or cards to ensure they remain in perfect condition.

Free Return Shipping

Return shipping is always free. I’ll provide you with a prepaid return label to make the process simple and stress-free.

Damaged or Defective Items

If your order arrives damaged in transit, please contact me right away with photos of the packaging and item. I will issue a full refund or send a replacement whenever possible.

Final Sale Items

At this time, I do not offer final sale items. All purchases are eligible for return.

How to Start a Return

To begin a return, please reach to jess@jesswillisart.com with your order number. I’ll send you a prepaid return label and instructions.

Refunds

Refunds are issued to the original payment method within 5–7 business days of receiving your return.